“Dabawallas working in Mumbai are masters in Supply Chain”
Pawan Agarwal, Founder & President of Kamalabai Educational and Charitable Trust and motivational speaker talks in-depth about the dabbawallas in Mumbai. He shares the nature of their work, what do they do, how to they do and also states that dabawallas working for 125 years in Mumbai are masters in supply chain and management. As per him dabawallas are not caterers, but delivery partners. He further talks about commitments, consistency, 100% execution, accuracy, dedication, time management and complete customersatisfaction that dabawallas have to offer.